Boiler tips for new homeowners

Boilers can be mystifying, especially if you’re a new homeowner with little experience of dealing with them yourself. They can also be worrying, with any problem a major inconvenience. But in most cases, the solution is simply staying calm and calling out a qualified engineer to take a look.

We’ve highlighted five common boiler-related issues that will likely need an expert. Don’t forget, you should always find a Gas Safe Registered professional, like those used by

1) No heating or hot water

It’s the problem you dread – that moment when you realise the central heating hasn’t come on when it’s supposed to, or the shower is running icy cold.

Heating controls

Several things can cause this – like a failed valve or thermostat – and chances are, an expert can quickly fix the issue. So don’t panic, just book an engineer straight away.

2) Water leaks

Leaks can come from plenty of places, like a fault in the pump or a crack in one of the pipes.

If you find water leaking from the boiler, it pays to get this looked at by an engineer as quickly as possible. Leave the leak to get to worse and you risk causing more damage.

3) Odd noises

You’ll find you get to know the usual noises your boiler makes once you’ve been living with it for a while, such as the sound of it turning on and off, and the noise it makes when someone turns on a hot tap.

However, you should also listen out for any odd knocking, hissing or gurgling noises. These sounds can be caused by a build-up of air bubbles or lime scale. You can try bleeding the radiators yourself, but if that doesn’t sort it, get an engineer in as soon as possible.

4) No pilot light

The pilot light in your boiler can go out for one of any number of reasons, such as a draught, a build-up of deposit or a broken component.

Boiler pilot light

If you notice your pilot light isn’t on and you can’t relight it yourself, you should an expert to sort the cause. They may also be able to give you advice on how to prevent this from happening again.

5)  Water temperature fluctuations

If your hot water supply runs cold every so often, something could be wrong with the electrics that control your boiler.

It’s also worth watching out for problems like the water only getting properly hot when the central heating is on, as this is another indicator of a faulty boiler. If any issue persists, it’s time to speak to an engineer.


That being said, there is some troubleshooting you can do that means you might not need an engineer. Take a look at our blog on fast fixes for your broken boiler.

To avoid a broken boiler, there are some steps you can take to try and prevent common problems – we’ve listed 3 boiler maintenance tips.