Why not warranty check?
Today’s homes contain a multitude of different white goods, gadgets and other electrical items – ranging from fridges and freezers to laptops and washing machines. In fact, the average home in England contains a whopping 41 appliances*. And some of them may be under warranty.
It can be easy to lose track of what’s covered and for how long. After all, most of us only think about the inconvenience of a broken appliance when they’re not working, and we’re left with the inconvenience of unwashed plates piling up, dirty laundry stacks, or your heating and/or hot water packing up.
Are you already protected?
If something does go wrong, it’s worth remembering that the Consumer Rights Act 2015 is designed to have your back. The Act says that goods should last for a reasonable length of time, be fit to do the job intended, and be of satisfactory quality. For example, if you buy a washing machine or TV and it breaks down within five months, you can take it straight back to the retailer – and the onus is on them to prove it wasn’t faulty when you bought it. If that fails, you should speak to the manufacturer. Big ticket items like fridge freezers and TVs should be built to last and they may replace it for you. If you paid by credit card for an item valued between £100 and £30,000, the Consumer Credit Act provides additional protection.
If it’s under manufacturer’s guarantee and you have a mechanical breakdown, you can contact the manufacturer and they’ll arrange a repair for you, free of charge.
Finally, always remember it’s worth registering your appliance with the manufacturer – even if it isn’t new. This ensures that you take advantage of any additional protection offers, as well as keeping you up to date with any product recalls or modifications.
Why not warranty check?
So how many appliances or electricals in your home are still under warranty? It’s worth checking. If they’ve expired, you could consider appliance care packages to protect against unexpected repair costs. It could be an easier way to budget for your appliance maintenance.
If you opt for an appliance care package, you can rest easy knowing that you’re protected against breakdowns (including parts, labour and call-out charges), and that all approved repairs will be carried out by a nationwide network of expert engineers.
To see the additional benefits of Domestic & general care products, visit our website.
After all, while you can put a price on your appliances, a good night’s sleep is priceless.