Why not warranty check?
With the average home in England containing 41 appliances*, today’s homes contain a multitude of different white goods, gadgets and other electrical items – ranging from fridges and freezers to laptops and washing machines.
While many of these items come with cover for an initial period, it can be easy to lose track of what’s covered and for how long. After all, most of us only think about the inconvenience of a broken appliance when they’re not working, and we’re left with the inconvenience of unwashed plates piling up, dirty laundry stacks, or your heating and/or hot water packing up.
Are you already protected?
If something does go wrong, it’s worth remembering that the Consumer Rights Act 2015 is designed to have your back. The Act says that goods should last for a reasonable length of time, be fit to do the job intended, and be of satisfactory quality. For example, if you buy a washing machine or TV and it breaks down within five months, you can take it straight back to the retailer – and the onus is on them to prove it wasn’t faulty when you bought it.
Your next port of call is checking the manufacturer guarantee, or any cover provided when you made the purchase. And if you made a partial or full payment by credit card for an item valued between £100 and £30,000, the Consumer Credit Act provides additional protection.
And remember, it’s worth registering your appliance with the manufacturer – even if your appliance isn’t new – to ensure that you take advantage of any additional protection offers, as well as ensuring that you keep up to date with any potential recalls, modifications or other updates.
Why not warranty check?
Beyond these initial steps, it’s worth taking some time, every year or so, to check whether any of your appliances have warranty cover. If they don’t, would you benefit from the additional peace of mind that appliance care packages can provide?
Just think of the hassle and stress that can come with trying to repair a broken appliance, and all of the questions that have to be asked. Are the costs transparent? When can an engineer come round? Are you happy to let them in your home? And will they be able to fix it? Furthermore, if multiple items were to break at once, you might face a hefty repair bill to pay in one go.
But if you opt for a warranty, you can rest easy knowing that you’re protected against breakdowns (including parts, labour and call-out), and that all approved repairs will be carried out by a nationwide network of expert engineers.
After all, while you can put a price on your appliances, a good night’s sleep is priceless.